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Privacy Policy

Privacy Policy

Your privacy matters to us — here's how we handle your data

Information We Collect

When you place an order or create an account on My3DPad, we collect the following information:

Personal details: Full name, phone number, and email address
Delivery information: Shipping address within Kuwait
Payment data: Processed securely via MyFatoorah — we do not store card numbers
Order history: Products purchased, order status, and timestamps

How We Use Your Information

We use your data only for the purposes outlined below:

Processing and fulfilling your orders
Sending order confirmations and shipping updates
Responding to customer support requests
Sending promotional emails — only if you have subscribed to our newsletter

Third-Party Services

We work with trusted third-party services to operate our store:

MyFatoorah — payment processing (KNET, Visa, Apple Pay)
Namecheap / cPanel — website hosting and email delivery
OpenCart — order and account management

These services operate under their own privacy policies and handle your data securely in accordance with applicable standards.

Cookies

My3DPad uses cookies to maintain your shopping session, remember cart contents, and improve your browsing experience. No personal data is shared through cookies with advertisers or third-party trackers.

Data Retention

We retain your account and order data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us.

Your Rights

You have the right to access, correct, or request deletion of your personal data. To exercise any of these rights, contact us at contact@my3dpad.com.

Governing Law: This privacy policy is governed by the laws of the State of Kuwait. By using My3DPad, you agree to this policy. Last updated: January 2026.